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Constantin  
#1 Posted : Tuesday, November 28, 2017 2:16:31 PM(UTC)
Constantin

Joined: 7/2/2011(UTC)
Posts: 611
Romania
Hey Followers,

This case, in theory refers to two different players and to two unrelated companies (NetBet Sports and Royal Panda Casino). However, I put the accent on "in theory" aspect because as it turns out, it looks like there is only one player using more than one identity, thing which is obviously not allowed anywhere. Seems that both persons are using the same IP to contact GG (even though they live in different cities).

Now to answer Steve's question/s from my personal point of view, I'd say that for me the situation with these two cases is clear: there is a player using multiple identities so for that matter both complaints should be considered void. Still, I can't understand why the casinos can't assist Gambling Grumbles in such cases -- these are simple cases... I just imagine how quietly they might be on harder to solve cases.

Update: NetBet paid the player.

Keep it Safe,
Constantin

Edited by user Friday, December 29, 2017 9:13:27 PM(UTC)  | Reason: Updated

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