Hi again! It's me, Jeanne aka weedjeannie. I was cleaning my inbox today and received the following e-mail alert. They sent this 5 days ago. I just copied and pasted this. The spelling errors it contains are there's.
I hope others have gotten this e-mail from them as well. Thank's for listening!
Dear customer,
We’re aware that some of our players have been targeted in “phishing” attacks by imposters impersonating Cloudbet or a representative of Cloudbet in web forums or email. Phishing is an attempt to trick someone into clicking a link or file that releases malicious software, thereby compromising the security of his/her computer and data.
We are sending this email to alert our player community to beware of any similar attempts. Let us be clear: We will never send you any files nor links to any files, and we will never ask for your password. If you get any such requests by someone claiming to represent Cloudbet - in any web forum, email, or message service - do not comply: send the message to support@cloudbet.com instead so that we may investigate.
Sometimes these attacks can be very sophisticated and difficult to differentiate between authentic Cloudbet communication. The bottom line is that it pays to be sceptical of any files sent by email from anyone - even if they claim to represent Cloudbet.
More broadly, it’s good practice to treat with extra suspicion any attempts to lure you into opening files sent to you via email or message channels - even if the source is “trusted.”
Do not share your password with anyone. Furthermore, we strongly encourage all players to enable two-factor authentication (2FA) if you haven’t done so already - this is the most reliable way to secure your account from any attackers. You can do this by clicking on the “Settings” link in the “My account” menu.
If you have any further questions, please contact us at the above email.
Sincerely,
The Cloudbet team