Joined: 7/2/2011(UTC) Posts: 611 
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The story is rather long, but to put it in short, the casino says: we had a bad programmer that forgot something and we suspect (but can't prove) the player observed and exploited our loophole. No worries, we have now corrected that loophole and everything is OK by now. We don't like to lose so we will not pay the player his $3,000 win. We are a bit greedy and would like to keep the player's deposit as well. Read the full story here: Casino Sieger - Are suspicions enough?
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Joined: 4/30/2010(UTC) Posts: 310
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Any normal business that makes a mistake would expect to foot the bill for the results of that mistake. Casino Sieger seems to be expecting the player to compensate it for having made a mistake.
It's hard work actually winning. Why should a player be penalised if the casino made an error?
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Joined: 5/24/2010(UTC) Posts: 14
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If a business makes a mistake such as advertising a television set for $20 when the real price is $2000, it should allow, someone to pay the $20 and keep the TV.
If, however, its "mistake" is forgetting to lock the back window and a thief comes in and steals the TV, the business would be right to take back the TV and have him prosecuted.
If the player, indeed, hacked into the casino's computer and changed the data about her deposit, there is no reason for the casino to pay her. That said, I agree with the Gambling Grumbles report -- it is the casino's responsibility to prove that is what happened. If it cannot, it should pay.
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