Joined: 7/2/2011(UTC) Posts: 611 
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Hi Followers, I find this story strange: a Malta licensed casino simply refuses to give a player a reason of why it decided to confiscate $4,055 and closed her account saying that " they are entitled to terminate the contract at any time with immediate effect without statement of a reason or cause". If Alejandra A. of Colombia (the defrauded player) reads this post, I advise her to contact Malta Gaming Authority by clicking this link and submit her complaint. Certainly she will find out some more details on her case ! And be patient, it will happen slowly after a couple good months, but the hope should not be lost ! Keep it Safe, Constantin
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Joined: 7/2/2011(UTC) Posts: 611
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Report Update
Well, Star Games had a very good reason to do what it did indeed: the player sent a fake Passport. Casino was right to confiscate money.
Case is now solved, but I still ask the question: was it so hard to tell the player "the reason is the fact that you sent fake documents!" ?
Keep it Safe,
And don't send altered documents!
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