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CherelleWarren37  
#1 Posted : Saturday, August 04, 2018 5:48:21 AM(UTC)
CherelleWarren37

Joined: 7/14/2018(UTC)
Posts: 2
I MADE A WITHDRAWEL ON THE 18 OF JUNE OF R50 000 I GOT PAID R20 000 OF THAT MONEY ON THE 2ND OF JULY, I HAVE SEND MORE THAN 50 E MAILS AND 100 PHONE CALLS TO FIND OUT WHAT IS HAPPENING, IM RUNNING IN CIRCLES, NO ONE CAN GIVE ME A STRAIGHT ANSWER AND WHEN I WILL RECEIVE THE OUTSTANDING MONEY, LEON CALLED ME YESTERDAY AND SAID THE MONEY SHOULD BE PAID NEXT WEEK AND I TOLD HIM I WANT IT TRANSFERRED AS IN YESTERDAY, IT WAS ONE AMOUNT WITHDRAWEL AND THEY CANT SPLIT IT, I TOLD HIM TO CALL ME AFTER HE SPOKE TO HEAD OFFICE, GUESS WHAT NO CALL AGAIN. AFTER ALL THE E MAILS TO FINANCE AND HEAD OFFICE I DIDNT RECEIVE ONE REPLY. THEY ARE EASY TO TAKE ONES MONEY BUT TO PAY OUT WELL THINK AGAIN. IM SO FRUSTRATED AND THEN THE CALL CENTRE MANAGER TODAY SAID I MUST STOP PHONING CUSTOMER SUPPORT AS IM KEEPING UP THE LINES, WELL IF THEY PAID ME LIKE THEY SHOULD HAVE IT WOULDNT HAVE BEEN NEEDED TO CALL THEM ALL THE TIME. THERE IS NO TEL NR AVAILABLE FOR THE HEAD OFFICE AND EVERYTHING GOES THROUGH CUSTOMER CARE AND THATS WHERE EVERYTHING STOPS.

MARCEL DE BOER
SteveRusso  
#2 Posted : Saturday, August 04, 2018 6:31:34 AM(UTC)
SteveRusso

Joined: 5/18/2010(UTC)
Posts: 49
Cheryl, go to www.gamblinggrumbles.com and let us try to help you. Just click on the box which says, "Submit a Gambling Grumble" and answer the 7 questions on the form which will pop up.

But, please use normal capitalization. Do not put everything in caps as you did in your post.
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