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Ruth  
#1 Posted : Wednesday, November 27, 2019 2:38:47 PM(UTC)
Ruth

Joined: 9/27/2019(UTC)
Posts: 7
Hi there, could you explain or tell me more about cash back please, I've read it but I still don't know how it works, because I re-registered an account to Win a Day on Nov.25 using the link here at Gambling City. I claimed the deposit bonus and lost, so now I would like to know how to claim and when can I claim cash back? I really appreciate it if you could help me. Thank you.Angel

Kindly regards,
Ruth
Dee6977  
#2 Posted : Friday, November 29, 2019 2:17:47 PM(UTC)
Dee6977

Joined: 4/2/2016(UTC)
Posts: 420
Originally Posted by: Ruth Go to Quoted Post
Hi there, could you explain or tell me more about cash back please, I've read it but I still don't know how it works, because I re-registered an account to Win a Day on Nov.25 using the link here at Gambling City. I claimed the deposit bonus and lost, so now I would like to know how to claim and when can I claim cash back? I really appreciate it if you could help me. Thank you.Angel

Kindly regards,
Ruth


Hi Ruth, thank you for your message. We will take a look at it on our end and get back to you asap. Many thanks :)

Dee6977  
#3 Posted : Sunday, December 01, 2019 3:46:08 PM(UTC)
Dee6977

Joined: 4/2/2016(UTC)
Posts: 420
Originally Posted by: Ruth Go to Quoted Post
Hi there, could you explain or tell me more about cash back please, I've read it but I still don't know how it works, because I re-registered an account to Win a Day on Nov.25 using the link here at Gambling City. I claimed the deposit bonus and lost, so now I would like to know how to claim and when can I claim cash back? I really appreciate it if you could help me. Thank you.Angel

Kindly regards,
Ruth


Hi Ruth, there are a few factors with regards to claiming your Cash Back. Could you kindly assist us with the following:
1) You mentioned you made a deposit at the casino, could you confirm the exact amount you deposited and date?
2) Did you perhaps contact the casino and explain the plan? Did support agree to allow you to close your existing account and re-register though our link?
I await your reply, thank you
Ruth  
#4 Posted : Monday, December 02, 2019 3:49:04 AM(UTC)
Ruth

Joined: 9/27/2019(UTC)
Posts: 7
Hello Dee,

Yes I did contacted the support and asked the agent if he can close my account so I can re-register using the link from Gambling City where I am a member and can claim a cash back, he said that will be no problem and he closed it. I re-registered and made a deposit of $25 on 11/26/19 and $50 on 11/29/19.

Thank you for replying to my query Angel

Edited by user Monday, December 02, 2019 3:50:21 AM(UTC)  | Reason: Not specified

Dee6977  
#5 Posted : Monday, December 02, 2019 3:22:08 PM(UTC)
Dee6977

Joined: 4/2/2016(UTC)
Posts: 420
Originally Posted by: Ruth Go to Quoted Post
Hello Dee,

Yes I did contacted the support and asked the agent if he can close my account so I can re-register using the link from Gambling City where I am a member and can claim a cash back, he said that will be no problem and he closed it. I re-registered and made a deposit of $25 on 11/26/19 and $50 on 11/29/19.

Thank you for replying to my query Angel


It's an absolute pleasure :)
Thank you for the details, I will send it through to admin to check. We will revert back to you soon. Many thanks
Ruth  
#6 Posted : Tuesday, December 03, 2019 2:49:53 AM(UTC)
Ruth

Joined: 9/27/2019(UTC)
Posts: 7
Hello again,
Just letting you know that I made another deposits to Win a Day $50 on 12/02/19 and $25 on 12/03/19. Thank you!
Oh btw is there any limits on how much cash back you can claim?
Dee6977  
#7 Posted : Tuesday, December 03, 2019 4:35:28 PM(UTC)
Dee6977

Joined: 4/2/2016(UTC)
Posts: 420
Originally Posted by: Ruth Go to Quoted Post
Hello again,
Just letting you know that I made another deposits to Win a Day $50 on 12/02/19 and $25 on 12/03/19. Thank you!
Oh btw is there any limits on how much cash back you can claim?


Thank you Ruth. Much appreciated. The details have been send through to Admin and I see that they are in contact with you via email. We will assist you further regarding your Cash Back queries. Thanks a mil for your messages

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