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#1 Posted : Monday, January 27, 2020 8:45:24 AM(UTC)

Joined: 4/2/2016(UTC)
Posts: 1,064
The following Gambling Grumbles report has been received:

Casino Ventura - "No pay and no reason"

by Steve Russo
January 2020

Norbert K sent us the following complaint: "I am from Germany and I registered an account in on October last year. I verified my account and document last year on November. Then 2 weeks later I won a total of 9074 euros, they paid me 2550 euros on November 13 and I think they pay weekly so I waited.

But then I found out after logging in and checking cashier history that they revoked my 7074 euros money. I asked them by email and live chat what happened but they did not specify. I have some screenshots if you want to see them. I want to know how did come up with the decision, please help me get my money back."

There, now you know as much about this dispute as we do. We wrote to the casino and received no reply.

Casino Ventura is licensed in Curacao

Casino Ventura Gambling Grumbles Report


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