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Constantin  
#1 Posted : Saturday, September 23, 2017 5:33:09 PM(UTC)
Constantin

Joined: 7/2/2011(UTC)
Posts: 611
Romania
Hi Followers,

This time we have a case when Slotty Vegas refuses to pay a player because of his phone number. It is actually more of a he said / he said case where the casino says that when it called to player's phone number someone else responded and said that he does not know the person who registered the phone number at the casino. For this reason the casino refuses to pay Sevil D. of India his 5,000 euro. On the other hand, the player insists that nobody called his number and probably the casino rang at a wrong number.

To be honest, I sense some discrepancies in the player's side of story: he said that he always had the phone with him but that it does use that phone number only for gambling (which is perfectly fine -- as I know how unpleasant it is to wake you up a casino at 3:00 AM to offer you a crappy bonus when you previously asked to be removed from all type of bonuses) and it enables only between certain hours. -- One thing I ask myself is: why always keep the respective number with you if you are going to enable it only between certain hours anyway? And a second bit of strange thing is: why did the player opted for euro currency when there was US dollar available? (As far as I know it is common thing to not choose euros if you live outside of Europe!) I recommend you read the full complaint on Gambling Grumbles.

In any case, as this casino group does not cooperate with Gambling Grumbles, very likely, we only heard player's side of the story.

Keep it Safe,
Constantin
WWW420XE  
#2 Posted : Tuesday, September 26, 2017 6:29:23 AM(UTC)
WWW420XE

Joined: 7/2/2016(UTC)
Posts: 85
Russian Federation
Here you can write a complaint to this casino thepogg.com
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