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Samdantbe  
#1 Posted : Saturday, December 02, 2017 12:23:18 PM(UTC)
Samdantbe

Joined: 11/8/2017(UTC)
Posts: 8
Not sure if anyone else has experienced this or its just me but i cant believe how totally rude n ignorant this community is. Ask a question n not only dont u get a reply but after making an ass out myself by trying to communicate agai....im just blanked. Rude mate
kattboots  
#2 Posted : Saturday, December 02, 2017 2:07:54 PM(UTC)
kattboots

Joined: 12/2/2011(UTC)
Posts: 290
Hi Samdantbe,

I am so sorry to hear that you feel you have been treated rudely on this forum. I have been here for a long time and never run into anything but attempts to be helpful and answer questions. I can't see from this post, what you have not had a positive experience with. Perhaps you could point that out to me and I could possibly help you? Thanks from a not rude and not ignorant member of this community.

katt
thanks 1 user thanked kattboots for this useful post.
Constantin  
#3 Posted : Saturday, December 02, 2017 6:27:47 PM(UTC)
Constantin

Joined: 7/2/2011(UTC)
Posts: 611
Romania
Originally Posted by: Samdantbe Go to Quoted Post
Not sure if anyone else has experienced this or its just me but i cant believe how totally rude n ignorant this community is. Ask a question n not only dont u get a reply but after making an ass out myself by trying to communicate agai....im just blanked. Rude mate


Hey Samdantbe,

1. If you want to be announced by email when new posts are made in the forum threads which you do follow, then make sure you check the "Watch this topic and receive notifications of activity via e-mail?" box (found down left side when you make a post), or simply go to thread "Options" (up right side, on the same line with Topic Tile) and make sure you click "Watch this topic".

2. Be patient ! This is a very nice, but very small community unfortunately. Don't panic if you don't get a reply within 24 hours. Please wait at least 2 business days to get an answer. And then, if you still don't got your answer PM me your question and I will help you out. But usually I'm around and I am very helpful ... usually I reply on the same day or the next day (unless the next day is a Sunday).

Again, you are very welcome in this community, Samdantbe ! Do not lose your hope in this place because as the time will pass, you will become more confident that you made a good choice when decided to be active here. Trust me !

Also, if you have any suggestions, post them or just PM me and be sure that someone will carefully look into your suggestions.

And remember: every post of yours, help this small place grow bigger !

Keep it Safe,
Constantin
thanks 2 users thanked Constantin for this useful post.
Samdantbe  
#4 Posted : Saturday, December 02, 2017 8:21:25 PM(UTC)
Samdantbe

Joined: 11/8/2017(UTC)
Posts: 8
Thankyou constantine that was very warm n welcoming. U seem very genuine n made me feel more comfortable already. I do appreciate ur responses. I did leave a message or post about 3 weeks ago kattboots so thats where my issue started then after another 3 post i did feel like it was just dam rude but as i see now i just didnt know someone had replyed. My bad lol thanks again constatine
thanks 3 users thanked Samdantbe for this useful post.
Paulette  
#5 Posted : Saturday, December 23, 2017 2:51:35 PM(UTC)
Paulette

Joined: 11/9/2010(UTC)
Posts: 28
Canada
Location: Canada
Eh? Anxious wow I am shocked at this post and I have to say this is definitely not the norm on this site.... if anything all I have experienced in my (close to 10yrs or more) is nothing but kind friendly happy people that are more than happy to help out others.... so if this was your experience sorry to hear that but I promise you and from some of the other comments here you must realize that this isn't the way it goes on this site...I love this site!!!Angel Angel Angel
thanks 2 users thanked Paulette for this useful post.
jeanne  
#6 Posted : Saturday, January 13, 2018 1:47:41 PM(UTC)
jeanne

Joined: 7/2/2015(UTC)
Posts: 62
I agree with Paulette! GC is a hands-on and personal site. VERY good customer service! I have needed assistance and filed a Gambling Grumbles report and got my issue addressed and resolved quickly. This is THE ONLY SITE I utilize when playing at online casinos. GC knows EVERYTHING there is to know about EVERYTHING gambling related. GC takes their work quite seriously and I trust them! Do NOT get discouraged Samdantbe, GC knows what it's about and you will trust them as I do. You made the right choice! Have the rest of a great day!
thanks 2 users thanked jeanne for this useful post.
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