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Stuart  
#1 Posted : Saturday, September 22, 2018 12:39:36 PM(UTC)
Stuart

Joined: 6/6/2018(UTC)
Posts: 3
Has anyone else had issues with this site? I have a problem which is now been ongoing for 3 weeks, I got a £10 bonus to try Xfactor Slingo game and when I tried to use it I got an error so I contacted help and they offered me a free spins bonus instead for the same amount to which I won and have £90+ pending to go to cash but because the Xfactor Slingo error is still there the funds have now been pending for 3 weeks and had several discussions all of which I get the reply we are talking to the tech team to get this resolved asap and now for the last couple of days I get no correspondence or anything not even bothering to seek live help as they just tell me its been passed over to tech team and there are a lot of players with the issue.... Any help would be appreciated.
thanks 1 user thanked Stuart for this useful post.
Dee6977  
#2 Posted : Saturday, September 22, 2018 2:14:00 PM(UTC)
Dee6977

Joined: 4/2/2016(UTC)
Posts: 108
Originally Posted by: Stuart Go to Quoted Post
Has anyone else had issues with this site? I have a problem which is now been ongoing for 3 weeks, I got a £10 bonus to try Xfactor Slingo game and when I tried to use it I got an error so I contacted help and they offered me a free spins bonus instead for the same amount to which I won and have £90+ pending to go to cash but because the Xfactor Slingo error is still there the funds have now been pending for 3 weeks and had several discussions all of which I get the reply we are talking to the tech team to get this resolved asap and now for the last couple of days I get no correspondence or anything not even bothering to seek live help as they just tell me its been passed over to tech team and there are a lot of players with the issue.... Any help would be appreciated.


Hi there, thank you for submitting your concerns. We would like to assist you, could you kindly submit your concerns and details on our Gambling Grumbles site. We eagerly await your response in an attempt for us to begin assisting you. Regards.
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