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Stuart  
#1 Posted : Saturday, September 22, 2018 12:42:44 PM(UTC)
Stuart

Joined: 6/6/2018(UTC)
Posts: 3
Has anyone else had issues with this site? I have a problem which is now been ongoing for 3 weeks, I got a £10 bonus to try Xfactor Slingo game and when I tried to use it I got an error so I contacted help and they offered me a free spins bonus instead for the same amount to which I won and have £90+ pending to go to cash but because the Xfactor Slingo error is still there the funds have now been pending for 3 weeks and had several discussions all of which I get the reply we are talking to the tech team to get this resolved asap and now for the last couple of days I get no correspondence or anything not even bothering to seek live help as they just tell me its been passed over to tech team and there are a lot of players with the issue.... Any help would be appreciated. Seems they are witholding a poxy £90 and not helping I find calling them or live help a joke same old tech team stuff even had one saying it would be escalated to a manager in which I got an email saying it would be sorted soon that was about a week ago...
thanks 1 user thanked Stuart for this useful post.
Dee6977  
#2 Posted : Saturday, September 22, 2018 2:18:41 PM(UTC)
Dee6977

Joined: 4/2/2016(UTC)
Posts: 108
Originally Posted by: Stuart Go to Quoted Post
Has anyone else had issues with this site? I have a problem which is now been ongoing for 3 weeks, I got a £10 bonus to try Xfactor Slingo game and when I tried to use it I got an error so I contacted help and they offered me a free spins bonus instead for the same amount to which I won and have £90+ pending to go to cash but because the Xfactor Slingo error is still there the funds have now been pending for 3 weeks and had several discussions all of which I get the reply we are talking to the tech team to get this resolved asap and now for the last couple of days I get no correspondence or anything not even bothering to seek live help as they just tell me its been passed over to tech team and there are a lot of players with the issue.... Any help would be appreciated. Seems they are witholding a poxy £90 and not helping I find calling them or live help a joke same old tech team stuff even had one saying it would be escalated to a manager in which I got an email saying it would be sorted soon that was about a week ago...


Hi there, We have responded to your first post, kindly refer to that for more assistance and information. Regards.
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