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2kaye18  
#1 Posted : Tuesday, December 17, 2019 10:52:23 PM(UTC)
2kaye18

Joined: 11/26/2018(UTC)
Posts: 4
Until now I still havent gotten my cashback.
The rules are so confusing , especially with your
Poker winnings.
Can somebody please give light to this?
Dee6977  
#2 Posted : Wednesday, December 18, 2019 1:46:57 PM(UTC)
Dee6977

Joined: 4/2/2016(UTC)
Posts: 2,364
Originally Posted by: 2kaye18 Go to Quoted Post
Until now I still havent gotten my cashback.
The rules are so confusing , especially with your
Poker winnings.
Can somebody please give light to this?


Hi 2kaye18, thank you for your message. We are looking into your profile and will get back to you as soon as possible. Regards
Dee6977  
#3 Posted : Sunday, December 22, 2019 9:05:25 AM(UTC)
Dee6977

Joined: 4/2/2016(UTC)
Posts: 2,364
Originally Posted by: 2kaye18 Go to Quoted Post
Until now I still havent gotten my cashback.
The rules are so confusing , especially with your
Poker winnings.
Can somebody please give light to this?


Hi 2kaye18, allow me to provide some pointers on the Cash Back and Poker at Gambling City:

To be eligible to claim a refund:
1) You must be a registered Cash Back member on Gambling City.
2) You must be registered at the casino or sportsbook through a link on Gambling City for us to receive commission in order to pay your refund.
3) Refunds must be claimed before the 21st of the following month. For example, for your play in March, you must claim any refund before the end of the 20th of April Greenwich Mean Time (GMT).
4) The Cash Back you can claim is calculated on your net losses at each specific casino

Withdrawing Cash Back:
1) The minimum you can withdraw is USD/GBP/EUR/CAD/AUD 50. SEK minimum is 500. BTC minimum is 0.004.
2) Only one withdrawal per currency per month.
3) Withdrawals allowed only in multiples of 50. With exception of BTC.
4) Withdrawal requests will be rounded down to a multiple of 50. With exception of BTC.

Poker withdrawals:
* 5 Card Draw Poker Winnings are shown converted into all currencies, it is based on your Poker Cash Balance in USD.
* To withdrawal your poker winnings, make a withdrawal for your Cashback balance as normal and then select to add Poker winnings on the next Popup once you click "Withdraw". You need to have made a previous Cash Back request to be enable you to withdraw your poker winnings.
* Poker Winnings in excess of USD 5.00 can be withdrawn.
* The maximum withdraw of Poker Winnings is USD 25.00 per month.
* Poker Winnings withdrawal can not exceed your Cashback withdrawal.

Links for info on Cash Back at Gambling City:
Cash Back Terms - LINK
Information on Cash Back - LINK

Please let me know if this makes sense. Many thanks
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