Gambling City Forums


Best Gambling Forums, recommended Online Casinos, best Casino Bonuses & Promotions. Cash Back from Gambling City
Join the thriving community

Eclipse Casino | Exclusive Bonus | Gambling City
Gossip Slots on Gambling City | 250% to $2000 on 1st 5 Deposits
Welcome Guest! To enable all features please Login or Register.
Options
View
Go to last post Go to first unread
Moderator Dee  
#1 Posted : Saturday, February 06, 2021 3:14:16 PM(UTC)
Dee6977

Joined: 4/2/2016(UTC)
Posts: 2,362
Latest Gambling Grumbles Report:

Sloto'Cash Casino: "Sometimes, less is best"

by Steve Russo
January 2021


A complaint was sent through to Gambling Grumbles on the 21st of January 2021 by Nadera C of Colorado. She had won $1,007.92 at Sloto'Cash Casino on January 8.

Nadera's story: "I submitted my information that next day to be verified," Nadera told us. "It took maybe a day and a half but I received an email that stated my account was verified, my documents accepted and I could request a withdrawal. I did so immediately. I didn’t hear back from the casino until ten days later, denying my request for withdrawal. They needed a photo of me holding my ID. Although the terms and conditions do not state that, I complied. It was not easy. I tried in 10 unsuccessful attempts to reply with my photo to documents@slotcash.im but each time I was sent an undeliverable response from the server. I spoke with customer service and they advised I send to the support email which I did. Two days later or so I received a notice they have my documents. One photo actually. I’ve asked several times why I need to do this if I’m verified, no answer. They told me the first time it was taking so long because they have “many winners” but today I was told they need to “verify” my documents. I would hear back in 3 to 5 days. I submitted my 2nd request on 01/18/2021 and I was told I would have word on the 25th now. That’s 7 days and still not sure if they will approve and not sure why they wouldn’t."

CLICK HERE to read what happened next and how this was eventually resolved


Related Links:
Submit a Gambling Grumbles Report
Forum Jump  
You cannot post new topics in this forum.
You cannot reply to topics in this forum.
You cannot delete your posts in this forum.
You cannot edit your posts in this forum.
You cannot create polls in this forum.
You cannot vote in polls in this forum.

Notification

Icon
Error

Club Player Casino - 450% to $199 on 1st Deposit
Big Spin Casino | 200% to $1,000 on 1st Deposit | Gambling City Network